[Special Notice]
This policy applies only to the products and services provided by Nanjing Pingou Air Conditioning Equipment Co., Ltd. and its affiliates (hereinafter referred to as "we", "us", or "Pingou Air Conditioning") and their extended functions (hereinafter referred to as "Pingou Air Conditioning Services"), including Pingou Air Conditioning website, official WeChat account, WeChat Video Channel, and various products and services offered to you through new forms as technology evolves. If a particular product or service we offer has a separate privacy policy or special provisions in the corresponding legal notice, that product's privacy policy shall take precedence. Any matters not covered by that product's privacy policy or user service agreement shall be governed by the provisions of this policy. If products or services of our affiliates use products or services provided by Pingou Air Conditioning but do not have an independent privacy policy, this Privacy Policy also applies to such products or services.
Please carefully read the Pingou Air Conditioning Privacy Policy (especially the bold content) and ensure you understand our rules for processing your personal information. Should you have any questions during reading, you may contact us through the contact information provided in the Pingou Air Conditioning Privacy Policy.
Introduction
Welcome to the website of Nanjing Pingou Air Conditioning Equipment Co., Ltd. (this "Website")!
This Website is provided and controlled by Nanjing Pingou Air Conditioning Equipment Co., Ltd. ("we"), and our registered address is No. 7 Weiqi Road, Lukou Street, Jiangning District, Nanjing, Jiangsu Province, People's Republic of China.
We attach great importance to user privacy and personal information protection. When you use our products and/or services, we may collect and use your relevant information. Through the Pingou Air Conditioning Privacy Policy (this "Privacy Policy"), we aim to explain to you how we collect, use, store, share, and transfer such information when you use our products and/or services, as well as the ways we provide for you to access, update, delete, and protect this information.
This Privacy Policy will help you understand the following:
1. What types of information we collect from you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal information
8. Notices and revisions
9. Third-party links
10. Contact us
Table of Contents
1. What types of information we collect from you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal information
8. Notices and revisions
9. Third-party links
10. Contact us
1. What types of information we collect from you
When you use this Website, we may collect the following categories of information about you:
Information you provide to us.
We may collect personal information that you provide to us. When you send us a message through the "Contact Us" page on this Website, you may be required to provide your personal identification and contact information, such as your name, email address, phone number, country and city of residence, etc.; you may also provide us with your employment information, such as your employer and job title. We may also obtain information about you from your communications with us, such as your comments, questions, feedback, and other content you provide while using the features of this Website.
Information we collect about you.
During your use of this Website, we may automatically collect certain information about you. This information may include:
• Technical and device information. We may collect certain technical information about you and your device. This information may include, but is not limited to, your IP address, system time zone, system language, and other system or network identification information.
• Operational and behavioral information. We automatically collect information generated when you visit this Website and record your usage activities on this Website, including the duration of your stay on this Website, which parts of this Website you have visited, and which information you have accessed.
• Cookies and similar technologies. This Website may use "Cookies" and other tracking technologies to store information provided by users of this Website. Cookies are pieces of information sent by web servers to users' browsers. Cookies may include information such as user preferences, time spent on the Website, and pages visited. We use this information to identify you and to customize and improve your experience on this Website. You can manage Cookie settings on your device through the built-in features of most browsers. For example, you can set your browser to notify you when Cookies are received, or you may choose to block Cookies with your browser. However, please note that not accepting Cookies may limit your ability to use certain features of this Website. Additionally, please be aware that this Website currently does not respond to "Do Not Track" signals from your browser.
Information we collect about you from third parties.
We may obtain personal information about your use and access of this Website from third-party platforms and our service providers, such as your system's country/region, device brand and model, browsing records, browsing history, including other services you access to reach our Website, search records, and click records.
2. How we use your information
We may use your information in the following aspects:
Based on our legitimate interests in providing this Website, we may use your information for the following purposes:
• To review your opinions or questions and provide you with appropriate services;
• To enforce our terms and policies;
• To process and respond to your requests, inquiries, applications, complaints, and feedback;
• To provide support and respond to your requests, feedback, and inquiries;
• To monitor, operate, maintain, and manage this Website;
• To process and resolve technical issues and malfunctions of this Website;
• To ensure the effective and efficient operation of this Website;
• To detect, prevent, or otherwise address security, fraud, or technical issues;
• To improve and enhance the functionality and performance of this Website and related services;
• To properly manage and operate our relationship with you;
• To manage our business; and to protect, enforce, or safeguard our rights and interests (including our rights and interests in relation to violations of our terms and conditions);
• To use for academic research purposes;
• To use in accordance with the public interest of society as defined by laws and regulations, and public health emergencies.
We may use your information for the purpose of fulfilling our legal obligations and responsibilities. With your consent, or where permitted by laws and regulations, we may also process your information for other purposes disclosed to you.
3. How we share your information
We may share your information with the following third parties:
Service providers. We may share your information with third parties that provide services to us for the operation and maintenance of this Website, such as website hosting service providers, development service providers, and cloud service providers.
Our affiliates. For the purpose of providing this Website, we may share your information with any member of our company, subsidiaries, or affiliates, including for purposes such as preventing illegal use and supporting users.
Law enforcement agencies and authorities. We may share your information with authorities, courts, third parties, and other institutions in response to court orders, subpoenas, legal proceedings preparation requirements, regulatory requirements, or when legally permitted or required to provide information, including when we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to any person's physical safety.
Sale or merger. We may disclose your information to any third party in the following circumstances:
• A third party that acquires or intends to acquire all or part of our assets or shares;
• A third party that is acquired by us in whole or in part;
• A third party that merges with us; or
• A third party that succeeds to all or part of our business,
In each of the foregoing cases, such third party has a legal obligation not to disclose or use your information without our authorization.
Please note that information you voluntarily share or even publicly disclose when using our services may involve your or others' personal information or even sensitive personal information. Please consider carefully and make decisions when sharing.
4. Entrusted processing
We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for legitimate, proper, necessary, specific, and explicit purposes, and will only share the personal information necessary to provide the products or services. If our partners use your personal information for purposes not entrusted by us, they will obtain your separate consent.
Our partners include the following types:
Technical service providers. We may provide your personal information to third parties that support our functions, including vendors that provide infrastructure technical services, data analysis services, and data processing services.
Advertising and analytics partners. We will comply with laws, regulations, and industry standard security technologies, and entrust these partners to process information related to ad placement, coverage, and effectiveness.
For partners entrusted to process personal information, we will sign data protection agreements with them and require them to process personal information in accordance with the agreement, this Privacy Policy, and relevant laws and regulations.
5. How we protect your information
We implement security measures in accordance with this Privacy Policy and maintain physical, electronic, and administrative procedures to protect and safeguard your information that we process. However, no data transmission over the Internet is absolutely secure, and we cannot guarantee the absolute security of your information. Any transmission of your information to us is at your own risk.
6. How long we retain your information
During your use of this Website's services, your personal information will be retained for the period necessary to achieve the purposes described in this Privacy Policy, while also taking into account mandatory retention periods required by law, such as the Electronic Commerce Law of the People's Republic of China, which requires that product and service information and transaction information be retained for no less than three years from the date of transaction completion. After the retention period expires, we will delete your personal information or anonymize it in accordance with applicable laws.
We may also retain your information when we have other legitimate purposes; for example, when we are required to retain personal information due to mandatory requirements of laws, regulations, administrative or judicial authorities, contractual or similar obligations. We respect and attach great importance to your rights relating to your personal information, including:
Right of access. You have the right to request that we confirm whether we process your personal information and to request a copy of your personal information.
Right of rectification. If any of your personal information we have collected is incomplete or inaccurate, you may request that we correct or update such information.
Right of deletion. In specific circumstances, you may request that we delete all or part of your personal information.
Right to withdraw consent. If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may not be able to use some features of this Website and our services.
You may contact us in accordance with Section 10 of this Privacy Policy (Contact Us) to exercise any of your rights. To protect your privacy, we may ask you to provide additional information to verify your identity before processing your request.
7. Protection of minors' personal information
Pingou Air Conditioning attaches great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the consent of your guardian before using our products and/or services. Pingou Air Conditioning protects minors' personal information in accordance with relevant national laws and regulations.
We will not actively and directly collect personal information from minors. For cases where minors' personal information is collected with guardian consent, we will only use, share, transfer, or disclose such information as permitted by law, with guardian consent, or as necessary to protect the minor.
8. Notices and revisions
We reserve the right to revise this Privacy Policy from time to time at our sole discretion. We will notify you of any material changes to this Privacy Policy through notices published on this Website, and such changes will only apply to information collected after the revised Privacy Policy takes effect. Any revisions to this Privacy Policy will take effect immediately upon publication. We encourage you to periodically review this Privacy Policy to stay informed of changes to this Privacy Policy and how we protect your personal information.
9. Third-party links
This Privacy Policy does not apply to any other websites or platforms unless the context otherwise requires. Please note that this Website may include links to other websites, platforms, or products whose privacy policies and practices are different from ours. These links are provided solely for your convenience and for additional information, and do not imply that we are affiliated with or sponsor third-party websites, nor do they imply our endorsement of information on third-party websites. If you provide your information to or interact with any of these third parties, we are not responsible for the collection and processing of your information by them.
10. Contact us
If you have any questions about this Privacy Policy, please contact us through our official website.
Generally, we will respond within 15 days. If you are not satisfied with our response, particularly if our processing of personal information has harmed your legitimate rights and interests, you may also file a complaint or report with the cyberspace administration, telecommunications, public security, and industry and commerce regulatory authorities.
Attachment: Examples of personal information and sensitive personal information (not collected by Pingou Air Conditioning website, official WeChat account, or WeChat Video Channel, provided for illustrative purposes only)
Personal information: Various information recorded electronically or by other means that relates to an identified or identifiable natural person, excluding anonymized information.
Sensitive personal information: Personal information that, once leaked or illegally used, may easily result in infringement of the dignity of the natural person or harm to personal or property safety, including biometric data, religious beliefs, specific identities, medical health, financial accounts, travel trajectory, and personal information of minors under 14 years of age.
Device information: Including device identification codes (IMEI, IDFA, AndroidID, MAC, OAID, IMSI, and other device-related information), application information (application crash information, notification switch status, installed application list, and other application-related information), device parameters and system information (device type, device model, operating system, and hardware-related information), and device network environment information (IP address, WiFi information, base station information, and other network-related information).
